If you think someone has breached smoke-free laws, or tobacco and e-cigarette retailing laws, please let us know by completing this form.

Information collected in this form will help to guide the enforcement of smoke-free laws and tobacco and e-cigarette retailing laws by NSW Health Inspectors.

What is your complaint about?

Smoking and using e-cigarettes is banned in all enclosed public areas and certain outdoor public areas, under the Smoke-free Environment Act 2000 and the Smoke-free Environment Regulation 2016.

Tobacco and e-cigarette retailing laws in NSW regulate the packaging, advertising and display of tobacco products (including shisha), e-cigarettes and e-cigarette accessories, non-tobacco smoking products, and ban the supply of these products to children.

Complaint details

Select the area where smoking was seen *

Did you know? The ban on smoking applies to covered and uncovered areas of transport stops and platforms, including the area where people queue or gather.

The ban on smoking applies to covered and uncovered designated spectator areas during organised sporting events.

Did you know? The ban on smoking applies to within 10 metres of children’s play equipment in covered and uncovered outdoor public places.

Did you know? The ban on smoking applies to open areas of public swimming pool complexes.

Did you know? The ban on smoking applies to within 4 metres of a pedestrian entrance or exit from a public building (non-residential building or a building that combines residential and commercial uses).

Please note: 'food' does not include drink under the Act. This means that consumption of drinks only is permitted in an outdoor area of a licenced premises, restaurant or cafe where smoking occurs. It is not against the law to pass through a smoke-free area with a lit cigarette.

Did you know? Smoking and using e-cigarettes is banned in all enclosed public areas including in shopping centres, cinemas, libraries, trains and buses.

Did you know? The NSW Health Smoke-free Health Care Policy bans smoking, including the use of e-cigarettes, in all NSW Health buildings, grounds and vehicles. Note the policy excludes private health

What type of transport stop or station? *

What type of Commercial outdoor dining area? *

Complaint details

Which of the following best describes your complaint?*

There is a ban on the sale of tobacco products, non-tobacco smoking products, e-cigarettes and e-cigarette accessories to anyone under 18.

All tobacco sold must be packaged correctly with appropriate health warnings.

The sale and use of e-liquid nicotine, including in e-cigarettes, is against the law.

Certain advertising is prohibited, including shopper loyalty programs.

Retailers must ensure that members of the public cannot see any tobacco, non-tobacco smoking products and e-cigarette, or their accessories, from inside or outside the premises.

Other tobacco or e-cigarette retailing complaint.*

400/400

(400 character limit)

What type of transport stop or station? *

What type of Commercial outdoor dining area? *

Where did you see it?

*

This may be the name of a park, public building, restaurant, pub, hospital, train platform or bus stop e.g. Prince Alfred Park, Westfield Shopping Centre, Bondi Junction bus interchange Stand A.

Street address*

(eg. 200 Pitt Street)

Street address

(eg. 200 Pitt Street)

Suburb*

(eg. Sydney)

Suburb*

(eg. Sydney)

Postcode*

400/400

You can provide any further details of the location or nature of your concern (400 character limit)

When did you see it?

Attachments

Supported image formats: TIFF, JPEG, PNG or JPG.

Your contact details?

Anonymous reporting?*

We recommend that you provide your contact details in case NSW Health inspectors need to clarify the details of your complaint.

Name*

Phone

Email*

I am a*

Other*

(40 character limit)

View the NSW Health privacy statement.


NSW Health is committed to safeguarding the privacy of participant information, and has implemented measures to comply with its obligations under the Privacy and Personal Information Protection Act 1998. The information submitted on this form will not be used for anything other than guiding compliance monitoring and enforcement activities in relation to smoke free area bans and tobacco retailing laws. Your personal information will not be used or disclosed for any other purpose without your prior written consent or other lawful purpose.